FAQ

Free self serve water station at the back of the venue by the kitchen.

 

There is no coat check at Green Room. However, if you are attending Green Room for preshow food & drinks before an event at Coors Event Centre, there is coatcheck at Coors Event Centre during the winter months.

We are an all ages licensed venue. However, some events may be 19+ only. When receiving 19+ entry, you must present a government-issued photo identification card (passport or driver’s license). If you do not have your government-issued photo identification card, you may be denied entry without refund or denied service of alcohol.

On average, we give our guests roughly an hour to enter our doors before the first act performs. However, we are also a rental venue and if the event/entertainer rents the facility to host their concert they can choose any schedule they like. So be sure to check out the specific event information for further details.

We operate as a bar-service-only venue without servers. Orders are taken per transaction, and tabs cannot be started. We accept cash, credit, or debit at our bars.

 

We are an All Ages Licensed venue; however, some events are strictly 19+. Please check the age restriction on the event prior to purchasing a ticket. If the event is all ages, we recommend any guests under the age of 19 be accompanied by an adult, but it is not a requirement. Minors are not able to attend a 19+ event even if they are accompanied by an adult.

We have a zero alcohol tolerance for any guest under the age of 19. We reserve the right to deny entry or remove a minor without refund if we suspect that they may be under the influence of alcohol or drugs.

We have a strict no re-entry for minors; this is to ensure the safety of the minor, as we are responsible for the safety of our guests once they are in our building. If you are a minor and leave the facility, you will be required to purchase another ticket to enter or may be denied re-entry entirely.

 

Our door time is a suggested entry for our guests. This allows our guests to move through our doors, purchase a beverage, and find a comfortable location before the first opening act performs. There may be additional security protocols at some events, so it is best to arrive at the mentioned door time, or you may risk missing part of the performance.

We are also always open at 6PM prior to an event. So, guests who are not attending or attending later can still come and enjoy pre-show food and drinks without having to pay for entry. If you remain in the venue past the listed event door time, you will need to purchase a ticket to remain at that point.